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What Is The Definition Of Email Deliverability And Why Does It Matter?

The success of an email marketing campaign doesn’t only depend on crafting compelling content; it’s also crucial that your emails actually reach your subscribers’ inboxes. This brings us to an essential term for email marketers – Email Deliverability. But what exactly does it entail, and why is it so crucial?

We’ll dive into the intricacies of email deliverability, highlighting the difference between email deliverability and email delivery and debunking common misconceptions. We will also cover the significance of email deliverability, outlines practices for ensuring emails make it to the inbox and the importance of understanding subscribers’ behavior.

This article aims to provide you with a comprehensive understanding of the definition of email deliverability and why it’s a pivotal aspect of any email marketing campaign.

Note: If you want to test out your email deliverability, try MailGenius. Send emails to our designated address, know if your email gets flagged and receive feedback on how to improve your deliverability. Try a free test email today.

What Does Email Deliverability Mean?

So, what exactly does email deliverability mean?

At its core, email deliverability refers to the ability of an email to successfully land in the recipient’s inbox instead of being relegated to the spam folder or blocked by email service providers (ESPs). It encompasses a series of processes and factors determining whether your email will reach its intended destination – the inbox.

Email deliverability is a multifaceted term that is often confused with email delivery, but it is imperative to understand that they are not synonymous

Here’s a clearer distinction: Email delivery signifies that the recipient’s server has sent and accepted your email. However, where that email ends up – whether in the inbox, spam folder, or a specific tab like Social or Promotions – is dictated by email deliverability. Email deliverability is essentially about inbox placement. Metrics such as bounce rates, open rates, and spam complaints are important in gauging deliverability, as they provide insights into how recipients engage with your emails.

Why Does Email Deliverability Matter?

Email deliverability is not just a buzzword in the world of email marketing; it’s a critical component that determines the success of your email campaigns. Understanding and optimizing email deliverability is imperative for various reasons:

Reaching Your Audience

At its core, email deliverability determines whether your email actually makes it to the intended recipient’s inbox. When you’ve put time and effort into crafting a message, you want to ensure it’s seen by your audience. Poor email deliverability means that your emails might end up in spam folders or blocked altogether. Essentially your emails are sent but never reaching your intended recipients.

Maximizing ROI of Email Campaigns

Email marketing often offers a high return on investment (ROI) when executed effectively. Ensuring that your emails land in the inboxes of your target audience is a prerequisite for realizing this potential ROI. The better your email deliverability, the higher the chances that your emails will be opened and acted upon, ultimately driving conversions and sales.

Maintaining Sender Reputation

As discussed earlier, sender reputation is a key factor in email deliverability. Maintaining a positive sender reputation is a cyclical process – good deliverability practices enhance your sender reputation, which in turn improves your deliverability. Neglecting deliverability can have detrimental effects on your sender reputation, making it progressively harder to reach inboxes in the future.

Engagement and Building Relationships

Effective marketing email communication is about building and maintaining relationships with your audience. Email deliverability ensures that your engagement efforts via email reach your recipients. This consistent engagement is vital for fostering trust and loyalty among your audience. Observe and continuously improve your email engagement metrics

Compliance with Regulations

Adhering to best practices in email deliverability is also a part of compliance with email regulations such as the CAN-SPAM Act in the US or GDPR in Europe. Following these regulations not only improves your deliverability but also ensures that you avoid legal issues and potential fines associated with non-compliance.

Protecting Brand Image

When your emails consistently land in inboxes, it helps in building a positive image for your brand. Conversely, if your emails are often marked as spam or not delivered, it can tarnish your brand’s reputation. Consistently reaching the inbox helps in establishing your brand as legitimate and trustworthy.

Data-Driven Decision Making

Understanding email deliverability and its nuances enables you to make more informed decisions about your email campaigns. Analyzing which emails are delivered, opened, and engaged with provides valuable insights that can be used to refine your email marketing strategy.

Email deliverability is crucial because it acts as the gateway between the sender and the recipient. Without good deliverability, even the most meticulously crafted email campaigns can falter. It is an indispensable element that serves as the foundation for successful email marketing efforts.

What Is A Good Email Deliverability Rate?

Email deliverability rate is a critical metric that tells you the percentage of your sent emails that actually make it to the recipients’ inboxes. It is important to make a distinction between the email delivery rate, which merely indicates that an email has reached the recipient’s server (whether in the inbox, spam folder, or another tab), and the email deliverability rate, which refers to emails landing specifically in the recipient’s inbox. A high email deliverability rate ensures that your target audience will likely see and engage your message. But what constitutes a good email deliverability rate?

In the email marketing industry, achieving an email deliverability rate above 95% is good. However, striving for as close to 100% as possible should be the goal. It is essential to understand that this rate might vary based on various factors such as the industry you are in, the type of content you are sending, and the geographic location of your audience. Here are some important points to consider:

Industry Standards

Depending on your industry, the average email deliverability rate might be different. For example, the health and e-commerce sectors might have different benchmarks. It’s advisable to compare your rates with industry averages to assess your performance.

Audience Engagement

A highly engaged audience is more likely to have your emails land in their inboxes, which can boost your email deliverability rate. Pay attention to how your audience interacts with your emails. High open and click-through rates are indicative of strong engagement.

Aiming for an email deliverability rate of above 95% is a good benchmark, but it’s also important to take into account industry standards, sender reputation, audience engagement, regional differences, and the importance of ongoing monitoring and optimization to achieve and maintain high email deliverability rates.

What Impacts Email Deliverability?

Several elements contribute to email deliverability. Understanding these elements and optimizing them can greatly improve the chances of your emails landing in recipients’ inboxes. You can use our checklist for email deliverability to make sure you cover all your based. Here’s a rundown of some of the key factors:

Email Sender Reputation

Your sender reputation significantly impacts your email deliverability rate.

This reputation is influenced by factors like the number of emails sent, recipient engagement, spam complaints, and how well you follow best practices. ISPs have their proprietary ways of calculating sender reputation, and a high sender reputation doesn’t necessarily guarantee inbox placement across all ISPs.

Ensuring that you follow best practices such as sender authentication, list hygiene, and avoiding spam triggers can help in maintaining a high sender reputation and, in turn, a high email deliverability rate.

List Hygiene

Maintaining an up-to-date list of subscribers who have opted in to receive your emails or maintaining email list hygiene is crucial. Remove or segment inactive subscribers so you are only sending to active subscribers. Old or purchased lists can contain invalid addresses or recipients who are not interested in your emails, which can harm your sender’s reputation and deliverability.

Identification

Identification in email deliverability is crucial for establishing the sender’s authenticity through standard protocols like DMARC (Domain-Based Message Authentication, Reporting, and Conformance), DKIM (Domain Keys Identified Mail), and SPF (Sender Policy Framework). DMARC sets policies and provides feedback on email authentication by using DKIM and SPF. DKIM adds a digital signature to the email header, ensuring the content’s integrity. SPF allows domain owners to specify authorized mail servers. 

These protocols collectively help in building a sender’s reputation, as they assure ISPs that the emails are legitimate and not spam or phishing attempts, making it more likely for the emails to land in the recipient’s inbox. Proper authentication is not only essential for successful delivery but also in building trust with recipients.

You can use our SPF and DKIM tester to see if your emails are authenticated.

Content Quality

Content quality is an essential factor. Your email’s subject line, text, images, and links should be relevant and valuable to the recipient. Any indication that your content might be spammy can negatively affect deliverability. Read our tips on email content optimization.

Customization + Authentication

Customization and authentication also play a role. Using custom authentication, avoiding URL shorteners, and making it easy for recipients to unsubscribe are some of the practices that can improve deliverability.

In summary, email deliverability is a critical concept that goes beyond merely sending an email. It involves ensuring that the email is optimally positioned to land in the recipient’s inbox, which entails a combination of maintaining a good sender reputation, keeping a clean subscriber list, ensuring content quality, and adhering to best practices.

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